Help for Blink Solar installers and customers
Blink Solar is a marketplace where registered solar installers discover, reserve, pay for, and manage verified customer installation leads across India. This page answers common questions and shows you how to reach us.
We aim to respond within 1–2 business days.
Blink Solar is a marketplace where registered solar installers discover, reserve, pay for, and manage verified customer installation leads across India.
Register your business in the app — your GSTIN is verified instantly against GST records and your phone number is confirmed by OTP, so your account is active right away. Then browse live customer enquiries from anywhere in India, reserve a lead (a 5-minute hold), and pay the lead price. On payment, the customer's name and phone number unlock instantly — along with any documents the customer shared, such as an electricity bill or site photos — so you can call them and quote.
Yes. Each lead is sold to only one installer. Once you purchase a lead, no other installer can buy or access that customer's details. There is no bidding and no auction — one lead, one installer.
Yes. Any registered installer can reserve and buy any available lead, regardless of location or declared service type. You can filter to the districts you serve or set alerts for the areas you want.
Payments are processed securely through Razorpay (UPI, cards, and wallets). Lead prices are based on the customer's estimated system size and are exclusive of GST; 18% GST is added at checkout. The final amount is shown before you pay, and a GST tax invoice is issued for every purchase, downloadable in the app.
Lead purchases are final and non-refundable, except for demonstrably invalid leads (for example, fake or unreachable contact details, or a duplicate) reviewed within 48 hours of purchase. Email support@blinksolar.in with the lead reference and details. See our Cancellation & Refund Policy for the full rules.
In the app, go to Profile → Delete Account → confirm. Your account and data are removed immediately. If you have uninstalled the app, email support@blinksolar.in from your registered number with the subject "Delete my account". Full details are on our Delete Account page.
Yes. Customer contact details and documents are hidden until an installer purchases the lead, and are then shared only with that one installer. The optional biometric app-lock is verified on your device only. See our Privacy Policy for details.
SynergySure Enterprises Private Limited
Operating under the brand name: Blink Solar
FF1003, Elan Mercado, Sector 80,
Gurugram – 122008, Haryana, India